How It Works
Reliable. On Time. Every time.
Bright Minds medical transcription services are performed and supervised by highly experienced professionals and qualified medical transcriptionists. Our work fully conforms to the American Association of Medical Transcription (AAMT) Book of Style guidelines. The appropriate work environment and adequate resources provided to our staff ensure accurate and speedy transcription. Reference materials (the latest medical, drug and specialty dictionaries along with online references) are consistently updated. Appropriate formatting is ensured with proof reading, electronic spell checking and grammar checking.
Bright Minds Quality Assurance team sets up formats and proofread the final work. To assure the highest level of accuracy, we perform internal quality checks both systematic and managerial. Monitoring of all quality systems is done through internal quality audits. We also perform random audits on work already delivered to substantiate our guarantee of defect-free reports.
Doctors can dictate in two ways; either over the telephone using our Toll Free number or alternatively many doctors now prefer the flexibility and mobility of the Hand-held Digital Voice Recorders.
Step 1 – Dictation
Telephone Call in
Simply dial our 1-800 number and leave your dictation over the telephone. We give you the flexibility and control to leave your dictation at the touch of a button and Toll Free.
Hand-held Digital Recorders
Using a wide variety of digital recorders, we recommend Olympus, simply dictate in the normal way. As a small hand-held device this can be anywhere and at any time. It couldn’t be more simple or user friendly. At the end of the day or whenever it is convenient to you, simply plug your hand-held recorder into your PC using the cable provided and upload the audio files, it’s that easy! This can be done from any PC with an internet connection; you are not tied to any one piece of equipment.
Step 2 – Dictation Received
Our system automatically logs your dictation and allocates the corresponding individual Doctor template. Creating individual document templates for each of our Doctors ensures we provide the exact formatting requirements every time. Doctors can amend or update their layout requirements at anytime.
Step 3 – Medical Transcription
All our transcriptionists are split into specialist teams. Each Doctor is allocated an individual transcriptionist, this ensures quality through familiarization on a regular basis.
Step 4 – Quality Control
Every transcript completed by our transcriptionists go to our Quality Control Department. Here they are checked again word by word against the original dictation by a senior transcriptionist known as an Editor.
Step 5 – Output and Complete
All files are visually checked for correctness, signed off and delivered to the Doctor’s secure output directory where the files are retrieved.